Privacy Policy

LAST UPDATED: July 14, 2026

Atwell ("we," "our," or "us") respects your privacy. This policy explains what information we collect when you visit getatwell.com or join our waitlist, how we use it, and the choices you have.

By using our website, you agree to the practices described here.

1. Information We Collect

Information you provide:

  • Email address (when you join our waitlist)

  • Where you are in your skin journey, if you choose to tell us (optional)

  • Any information you include when you contact us directly

We do not ask for your name, phone number, date of birth, medical history, or health information. Please don't send us health or medical details — we're not equipped to handle them, and we don't want them.

Information collected automatically:

  • IP address and browser type

  • Device information and operating system

  • Pages visited and time spent on the site

  • Referring website addresses

  • Cookies and similar technologies

2. How We Use Your Information

We use what we collect to:

  • Let you know when Atwell launches, and send you occasional updates

  • Understand who's interested in Atwell so we can build it well

  • Improve our website and understand how people use it

  • Respond when you contact us

  • Comply with our legal obligations

We will not send you marketing email unless you've asked us to by joining the waitlist, and you can unsubscribe at any time using the link in any email we send.

3. Sharing Your Information

We do not sell, rent, or trade your personal information.

We share information only with:

  • Service providers who help us operate — our website host, email platform, and analytics tools. They can access only what they need to do their job.

  • Legal requirements — if required by law, court order, or government regulation.

  • Business transfers — if Atwell is merged, acquired, or its assets sold, your information may transfer as part of that transaction.

4. Cookies

We use cookies and similar technologies to run the site, understand traffic, and improve your experience. You can manage cookies through your browser settings; disabling them may affect how parts of the site work.

5. Data Security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage online is completely secure, so we can't guarantee absolute security.

6. Your Rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you

  • Correct information that's inaccurate or incomplete

  • Delete your personal information

  • Opt out of marketing at any time

  • Port your data to another service

  • Object to certain processing

California residents have specific rights under the CCPA/CPRA, including the right to know what personal information we collect and to request its deletion. We do not sell personal information.

To exercise any of these, email us at [privacy@getatwell.com].

7. Data Retention

We keep your email address until you unsubscribe or ask us to delete it, or until we no longer need it for the purpose you gave it to us for.

8. Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child under 13 has given us information, contact us and we'll delete it.

Atwell is a dietary supplement intended for adults. Anyone under 18 should use it only with the involvement of a parent or guardian and their own physician or dermatologist.

9. Third-Party Links

Our site may link to other websites. We're not responsible for their privacy practices or content — review their policies before sharing information with them.

10. International Visitors

Atwell operates in the United States. If you visit from elsewhere, your information will be transferred to and processed in the U.S., where data protection laws may differ from your own. By using the site, you consent to that transfer.

11. Changes to This Policy

We may update this policy from time to time. Changes will be posted here with a new "Last updated" date..